Virendra Singh Rawat / Lucknow
The Indian Institute of Technology (IIT), Kanpur has partnered with virtual telecom solutions provider Exotel to provide an affordable communications ecosystem to startups.
Exotel is a full-stack customer engagement platform and virtual telecom operator that offers secure and reliable communications on the cloud. It serves renowned brands such as OLA, RedBus, Quicker, Flipkart etc.
The partnership has been fronted by the Startup Incubation and Innovation Centre (SIIC), the technology business incubator at IIT Kanpur.
Exotel will extend its startup pack to the SIIC startup community. This will enable the startups to access their flagship products viz. voice, SMS authentication, amart IVR, SMS routing, call tracking, CRM & helpdesk integration and other services for free.
Claiming to power 70+ million daily conversations, Exotel’s unified stack enables 7,000 global businesses to deliver unified CX with omnichannel capabilities and rich automation through AI voice and chatbots.
Meanwhile, a webinar was conducted by Exotel, which saw the participation of 50 startup co-founders across different domains including healthcare, cybersecurity, AI/ML, robotics etc.
According to the IIT Kanpur, the partnership with Exotel has received requests from companies incubated at SIIC expressing interest to subscribe to Exotel’s trial in order to understand the benefits.
Exotel is offering credits worth Rs 6,000 with a validity of 6 months that can be used for voice, SMS and authentication; 1 Exophone (virtual number) with 2 user logins and unlimited departments; Zero software rental for first 6 months with enterprise-grade customizations; and a dedicated account manager.
Established in 2000, SIIC is one of the oldest technology business incubators running with 100 startups working on next-gen technology and products.
Modi supports marked linked agri sector
In 2018, the leadership brought the incubator’s operations under Foundation for Research & Innovation in Science & Technology (FIRST), a Section-8 company promoted by IIT Kanpur.